Terms of Service

This agreement is a legal contract between you and AHAspeed VPN (the 'Service Provider') concerning the download, installation, and use of the VPN client application (the 'App').

By downloading or using the App, you confirm that you have read and accepted this agreement. You may not copy, modify, reverse engineer, translate, or create derivative versions of the App or associated trademarks without authorization. Intellectual property rights related to the App belong to the Service Provider. To maintain service quality, we may adjust features or fees and will provide appropriate notice. You are responsible for device security and account confidentiality; jailbreaking or rooting a device may cause app failures or security risks.

This Service integrates some necessary third-party services (such as Google Analytics, Firebase Crashlytics, etc.). During use, you are simultaneously bound by the respective terms of service of these partners.

Explanation of service limitations: The functionality of this App relies on a stable network environment (Wi-Fi or mobile data). If the service cannot be used due to user device arrears, data limits, or poor network signals, the Service Provider assumes no related responsibility. When used outside of a Wi-Fi environment, your mobile carrier may incur data traffic charges. If you enable roaming outside your country of origin without using a suitable data plan, the resulting roaming charges must be borne by you. Before using this App, please ensure you have obtained permission from the bill payer.

Users must bear full responsibility for their usage behavior. For example, if the service cannot be accessed due to device battery depletion, it is not covered by our compensation. Although we strive to provide the most accurate global routing information, some data comes from third-party partners; we do not bear legal responsibility for any direct or indirect losses resulting from this. To ensure compatibility and security, this App will irregularly release version updates, and you agree to download and install the latest versions when necessary. The Service Provider reserves the right to terminate the services of this App without prior notice. After service termination, the usage license granted to you will become invalid, and you must stop using and delete this App.

Software Non-Refund Policy

Thank you for choosing our software. We are committed to providing you with the best experience. Please read our refund policy carefully before making a purchase.

Non-Refund Policy: All software sales are final and non-refundable. Once a software license key or access to a digital product has been provided, refund requests will no longer be accepted.

Product Evaluation: We encourage users to fully evaluate our software through available demos, trial versions, or free editions before purchasing. This ensures the software meets your needs.

Customer Support: We are committed to providing excellent customer support to assist you with any issues or concerns while using our software. Please contact our support team for help.

Technical Issues: In rare cases, technical issues may affect your ability to use our software as intended. We will make every effort to resolve issues promptly. However, this does not entitle you to a refund.

Unauthorized Use: No refunds will be provided if software license keys or digital product access are found to have been shared, resold, or used without authorization.

Policy Changes: We reserve the right to modify or update this refund policy at any time. Any changes will take effect immediately upon publication on our website.

By purchasing and using our software, you agree to comply with this non-refund policy.

If you have any questions or concerns about our refund policy, please contact our support team for clarification.

These terms may be updated periodically and take effect when published. If you have questions about the AHAspeed VPN service agreement, email [email protected] to contact us.